Refund Policy

Last updated: 8/27/2026

1. Digital Nature of Services

At The Readist, we primarily provide digital advertisement services. Due to the digital nature of our services, once a campaign has been approved and published or once the credits have been applied to an account, we generally do not offer refunds.

2. Refund Conditions

Refunds may be considered in the following limited circumstances:

• If a technical error on our side prevented the advertisement from being displayed as per the agreed terms.
• If a double payment was made for the same service.

3. Submission of Refund Requests

To request a refund, please contact us at [email protected] with your transaction details and a clear explanation of the issue. All requests must be made within 7 days of the transaction.

4. Process

Upon receiving a valid request, we will investigate and notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 7-10 working days.